Created a management team/structure where none existed
and developed employees to become more effective managers.
Guided organizations to establish their vision/mission and
communicate it throughout the organization.
Created accountability for the vision through performance
evaluations and project teams.
Supported the recruiting and hiring process, and assisted in orienting key employees through
customized job matching hiring processes.
Created business continuity and succession plans for businesses, including unexpected loss plans and
work life legacy documents.
Trained groups on team and communication skills, utilizing the DISC, Workplace Motivators, MBTI &
TKI Assessments.
Evaluated causes of turnover and implemented solutions, resulting in a 50% reduction of turnover.
Conducted 360° evaluations of key leaders, including one-on-one interviews and electronic surveys.
Facilitated senior level meetings including retreats and strategic off-site events.
www.hawthorneservices.com        Karenmk@hawthorneservices.com        Phone: 574-596-3058
Projects:
"Karen has presented, coached and consulted with
numerous of our CEO members. I have seen significant
improvements in the executives, their team and personnel as
a direct result of Karen's knowledge, skills and experience.
She is constantly being sought out by these companies on
organizational / personnel issues. I encourage my CEO
members to engage Karen on the tough issues"

- Tony Hutti, CEO / Owner, Executive Forums,
Northern Indiana