Created a management team/structure where none existed and developed employees to
become more effective managers.
Guided organizations to establish their vision/mission and communicate it throughout the
organization.
Created accountability for the vision through performance evaluations and project teams.
Supported the recruiting and hiring process, and assisted in orienting key employees through
customized job matching hiring processes.
Created business continuity and succession plans for businesses, including unexpected loss
plans and work life legacy documents.
Trained groups on team and communication skills, utilizing the DISC, Workplace Motivators,
MBTI & TKI Assessments.
Evaluated causes of turnover and implemented solutions, resulting in a 50% reduction of
turnover.
Conducted 360° evaluations of key leaders, including one-on-one interviews and electronic
surveys.
Facilitated senior level meetings including retreats and strategic off-site events.
www.hawthorneservices.com        Karenmk@hawthorneservices.com        Phone: 574-596-3058
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