Hawthorne Services Assessments for Organizational and Leadership Development

The Profiles Sales Assessment measures how well a person fits specific sales jobs in your organization so that you can optimize sales performance. This sales assessment predicts on-the-job performance in seven critical sales behaviors: prospecting, call reluctance, closing the sale, self-starting, working with a team, building and maintaining relationships, and compensation preference.

The Profile XT is a multi-purpose, total person employee assessment used for selection, development, training, promotion, managing and succession planning. The Profile XT is used as a prehire tool to find the best-matched candidate for a particular job. Also, the Profile XT helps managers interview and select people who have the highest probability of being successful in a particular role, and provide practical recommendations for coaching them to maximum performance.

The Customer Service Profile measures how well a person fits specific customer service jobs in your organization. This employee assessment is based on various characteristics identified through Profile International's carefully compiled research. It includes a customer service skills test and customer representative test. There are also vertical special versions available in healthcare, financial services, and retail.

The Profiles Managerial Fit measures critical workplace compatibility factors between managers and their employee(s). Understanding the dynamics of the supervisor-subordinate relationship helps the manager work more effectively with each employee by recognizing where their perspectives are similar and where they differ.

TTI's DISC measures four dimensions of behavior, which are each associated with a behavioral style. TTI offers the most valid DISC assessment in the marketplace. TTI's Workplace Motivators produce a report that identifies an individual's level on each of the six attitudes that are the powerful motivating forces, or drivers of our behaviors, the "why", that motivate us to take specific action.

The TKI (Thomas Killmann Conflict Mode Instrument) measures five different styles of managing conflict and provides a template for improving a team's ability to resolve conflict constructively. Team report available.

The Myers-Briggs Type Indicator is a well known management development tool for identifying traits of Extraversion - Introversion, Sensing - Intuiting, Thinking - Feeling and Judging - Perceiving.