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Transforming Leaders and Organizations

Welcome to the Hawthorne Services, LLC Website!

Latest news:

We are excited to announce our next family business event will be on September 20, 2016! Our presenter, Barbara Dartt, will focus on the topic of business succession. Please visit our event page to learn more!

04/12/16: We had a great Family Businesses in Transition Luncheon event today!  Sponsored by Hawthorne Family Business, this featured stories from our panelists representing four family businesses from the Michiana area!  To learn more or register for the next event, to be held in September, please visit www.familybizadvising.com/events/.

Hawthorne Services is the premier provider of organizational development services to clients in northern Indiana and southern Michigan. We are specialists in improving the recruitment and pre-hire process; providing team building, employee performance management, and leadership development training; creating employee promotion and succession plans; and developing strategic planning solutions for businesses and organizations of all kinds.

Who do we help?

  • Business owners and CEOs preparing for the next stages of growth
  • Executives ready to enhance the management of their organizations
  • CEOs and HR Directors determined to hire the best individuals
  • Top executives who need a plan to hand off their responsibilities
  • Family businesses who want to prepare for the next generation
  • Family businesses in need of a family business plan and ready to form a family business council

We create leaders and transform organizations!

"Our experience working with Hawthorne has been excellent.  We find that using their candidate analysis service, in combination with our own interviewing process, helps us make more quicker and more effective hiring decisions.  Their testing metrics provide information specific to the job we are filling.  Both Karen and Chuck deliver any interpretations or clarifications we may seek in a clear, pragmatic, and timely manner, and we plan to continue involving them in future hiring situations."

Paul Maich, Vice President, American Containers, Inc.

"Chuck worked with us on an internal audit of our entire IT system including hardware, software and personnel. It was a well thought out process providing lots of valuable information and allowed us to really upgrade the value of IT services to our company. I would highly recommend working with Chuck on any of your IT consulting needs."

Mike Downs, CFO, Polygon Company

"Our company engaged Hawthorne Services to facilitate a critical family business discussion amongst the multiple owners. This was a very delicate situation that required innate knowledge of the individual personalities and styles. Effective facilitation of this discussion made the process proceed very smoothly and efficiently. Without such help, this discussion could have taken much longer than needed without a detailed plan of action or results."

Dan Adams, VP & Owner, Manufacturing Technology, Inc.

"Karen & Chuck, I wanted to reach out to you and thank you for the great experience Wiers has had working with you on the following projects with the Wiers Senior Leadership Team and Departmental Leaders: Employee development through individual coaching, assessments of style and behavior, and supervisory training; Hiring support utilizing best practices and hiring assessments; Turnover and retention analysis resulting in cultural and systems changes; and Succession planning and development of family business concepts with 3rd generation family members. Thank you so much for your advice and help."

Tom Wiers, President, Wiers International, Inc.

"We needed help implementing our MRP system... Chuck's planning and presentation of the goals and deliverables was excellent. Progress was easy to track and where training of our personnel was required, his ability to convey the material made the training very effective. I highly recommend him. He is dependable and thorough."

Keith Vanderbosch, CEO, American Electronic Components, Inc.

"Working with Chuck was a pleasure. Even when confronted with a tough task he would always make the extra effort to find a way to resolve any issue I had. He and I worked together on several projects and he was always positive and proactive in his approach. I highly recommend Chuck as a true professional."

Mike Donley, former Director of Mktg. Communications, All American Homes, LLC

€œ"Karen has presented, coached and consulted with numerous of our CEO members. I have seen significant improvements in the executives, their team and personnel as a direct result of Karen'€™s knowledge, skills and experience. She is constantly being sought out by these companies on organizational / personnel issues. I encourage my CEO members to engage Karen on the tough issues."

Tony Hutti, CEO / Owner, Executive Forums

"€œKaren is wonderful to work with. Our team really benefits from her calm wisdom and direct communication. She counsels with Wieland Designs on team formation dynamics, communication skills, leadership skills, and more. We have learned, and still are learning a great deal from Karen. I consider her an integral part of how we form our team."

Kip Wieland, CEO, Wieland Designs, Inc.

"I have used Karen'€™s services extensively and in a myriad of ways. From my perspective, her talents are essential when hiring new people. By engaging Karen, I am able to cover all the bases with respect to a candidate'€™s qualifications, both in aptitude and attitude. Karen is also quite effective in interpersonal-related firm dynamics she is able to get at the root of various problems that relate to people. Karen is responsive, adaptive to a firm'€™s culture and has that innate ability to listen effectively. She is a valued member of my team!"

Todd B. Martin, VP, Timucuan Asset Management, Inc.

"€œOur company has been working with Karen and Hawthorne Services for several years to assist us with many different projects. Most recently I have used Karen to help us in our hiring process. Through Karen and her services we have been much more successful in hiring higher quality individuals. Karen is very gifted at being able to identify strengths and weaknesses in individuals and finding the right person to €œfit in with the culture of our company. She has also been extremely helpful to me in my personal development not only from a professional perspective but my personal life as well. I consider Karen a wonderful business partner and more importantly to me, I consider her a friend."

Steve Fidler, President, Kuert Concrete, Inc.

"€œIf you need accountability and a business coach Karen should be considered. Karen brings a vast knowledge of experience along with metrics like DISC testing and uses a team approach to solving company executive board issues. Karen will make you think outside the box. This allows you to grow as an individual and a manager."

Alan Brown, Vice President, The Lebermuth Company, Inc.

"€œKaren has helped me work through several corporate issues, including our teamwork as an executive staff, and gave me the opportunity to discuss important corporate problems and issues with an objective listener. More importantly, I welcome the opportunity of working with Karen to develop my leadership skills. As a successful and growing corporation of 170 employees, Karen'€™s guidance and counsel helped me transition from a hands-on management style to the overall leadership style our company requires moving forward as we continue our growth and success."€

James Hillman, President & CEO, Mossberg & Co. Inc.

"€œKaren examines and distinguishes the behavioral keys for my managers to reach the next level of effectiveness. Karen provides key behavioral and functional insights that propel us as managers to operate more effectively. Her insights and challenges help raise the bar."€

John Yarger, North American Signs, President & CEO